Privacy Policy
Last updated: September 2026
Placeholder wording for review. This draft follows the structure expected of an Australian credit representative under the Privacy Act 1988 (Cth), but the content has not been legally reviewed and should be confirmed before the site goes live.
Who we are
Mass Capital is a mortgage broking business operating in Sydney, New South Wales. Jeremy Massih is an authorised credit representative, CRN 530683, under Australian Credit Licence No. 389328. This policy explains how we collect, hold, use and disclose your personal information, and how you can access it or make a complaint.
What we collect
To assess a lending enquiry and submit an application on your behalf, we generally collect:
- your name, contact details and date of birth;
- employment, income and expense information;
- details of your assets, liabilities and existing credit facilities;
- identification documents required to meet our verification obligations;
- credit reporting information obtained from a credit reporting body, where you consent to a credit check.
How we use it
We use your information to assess your objectives and circumstances, to recommend and arrange credit that suits them, to submit applications to lenders on your instructions, to meet our responsible lending and anti-money-laundering obligations, and to keep in touch with you about your loan. We do not sell your personal information.
Who we disclose it to
With your consent, we may disclose your information to lenders and credit providers, mortgage insurers, valuers, our aggregator and licensee, credit reporting bodies, and professional advisers such as your accountant or conveyancer where you ask us to. We may also disclose information where required by law.
The website and cookies
When you submit the enquiry form on this site we receive the details you provide so we can respond. We use cookies to analyse site traffic and improve the experience; the data is aggregated with other visitors’ data. You can disable cookies in your browser, though parts of the site may not work as intended.
Keeping your information secure
We hold your information in secured electronic systems and take reasonable steps to protect it from misuse, loss and unauthorised access. We retain records for as long as required by law, and destroy or de-identify information we no longer need.
Access, correction and complaints
You can ask for a copy of the personal information we hold about you, or ask us to correct it, at any time. If you believe your privacy has been breached, contact us and we will respond within a reasonable period. If you are not satisfied with our response, you can refer the matter to the Australian Financial Complaints Authority or the Office of the Australian Information Commissioner.
Mass Capital, 3 Rider Boulevard, Rhodes NSW 2138, Australia
0451 032 375 · jeremy@masscapital.com.au